Engagement Manager – London

Up to £90k base plus bonus, Pre-IPO equity, Private medical, Pension plus Corporate benefits.

 

The Engagement Manager (EM) manages services & training engagements of all sizes to successful completion. The EM works with the account team and the client business team to gather requirements and help define specifications for all implementations and works with partners and SI’s to ensure that customer projects can be delivered successfully. 

Position Deliverables:

• Project &/or Programme Management and Escalation Management

• Develops Statements of Work, POC proposals, project plans, task deliverables, with exceptionally high levels of quality & customer satisfaction

• Works under minimal direction, utilizes program and project management skills to plan, tracks and executes on program goals including scope, status, budgets and timelines

• Identifies follow-on sales opportunities in assigned accounts and may participate in the sales process

• Manages business and technical issues as they arise, and ensures a speedy resolution

• Drives project assignments & cross functional project resource alignment by ensuring all projects are appropriately staffed & resources are fully booked

• Sets weekly status agenda, facilitates status meetings, and coordinates creation of weekly status report for distribution to management

• Travels up to 50% of the time (can be higher depending on customer profile)

 

About You:

• Experience and working knowledge with SOA, ESB, JMS messaging, transaction, XML and/or Web Services and integration technologies

• Experience responding to functional & technical elements of RFIs/RFPs

• Experience in a team selling environment

• Proven ability to grow and close services deals

• Proven ability in working complex solution sales cycles from start to finish with a demonstrable track record of successful bookings

• Understanding of high-performance database management software, enterprise hosted/SaaS, and or CRM

• Knowledge of Spring, Maven and related frameworks and technology is beneficial

• Have a deep understanding of enterprise technologies and business context

• Expertise in creating outstanding RFP responses

• Self-starter attitude with the ability to work in a dynamic environment

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